IT Issues and Incident Reports

Greetings,

A quick reminder to all staff to make sure to report problems/incidents.  For any and all IT problems (which includes copiers and printers), please refer to Paty Bustamante, who will then report to the IT Help Desk.  Anytime a staff member witnesses an incident or event that "causes a disturbance to library property, staff, or customers", they need to fill out an incident report and submit it by e-mail to the "HPL Central Incidents" list in the Global Address List via Outlook.

Thanks,

Mike VC