A couple of things about public printer copiers:
1. Public computers on the third floor are defaulting to the color printer again.
I thought we finally got this fixed after much effort but it's happening again. This frustrates the patron when the copier shows none of their print jobs and uses up staff time trying to get multiple jobs routed over to the B/W printers throughout the day.
2. We really need a black/ white copier on the first floor.
The average scenario is a customer that just wants to run in and make a few copies but we have to direct them up to another floor to complete this basic task. The first floor copier could be a money maker but right now no one uses it except by accident.
LW
1 comment:
I totally agree about having a b&w copier on the 1st floor. As for the copier printer situation, the staff is already frustrated by the broken copiers, and virtual cash machines without having to deal with defaults changing back to color on the 3rd floor. Pharos is a real joy to deal with. I thought these machines were supposed to make our lives easier.
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